Shipping policy
Last Updated: March 9, 2026
This Shipping Policy applies to the website www.personalrancher.com operated by Yellowstone Freedom LLC dba Personal Rancher USA (“Company,” “we,” or “us”).
Platform Role
Personal Rancher operates as a community platform and connector that helps users discover and connect with independent farmers, ranchers, landowners, outfitters, guides, venues, and other land-based providers (“Providers”).
Personal Rancher does not sell, package, ship, store, fulfill, or deliver any products.
All goods, products, and services referenced on this Website are offered by independent Providers who operate their own businesses and manage their own fulfillment and shipping practices.
Any purchase made through a Provider occurs directly between the customer and the Provider or the platform used by that Provider.
Provider Shipping Responsibility
If you purchase products from a Provider listed or referenced on Personal Rancher, that Provider is solely responsible for all aspects of fulfillment and shipping, including but not limited to:
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product packaging
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shipping carriers
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delivery timelines
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shipping rates
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shipping destinations
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order tracking
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lost or damaged packages
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shipping insurance
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temperature control for perishable goods
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compliance with shipping laws and regulations
Shipping policies may vary between Providers. Users are responsible for reviewing the Provider’s shipping policies prior to completing any purchase.
Shipping Methods and Carriers
Providers may use a variety of independent shipping carriers or logistics services, including but not limited to:
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UPS
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FedEx
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USPS
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regional carriers
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refrigerated or insulated shipping services
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local delivery providers
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on-farm pickup options
Shipping methods and timelines are determined solely by the Provider.
Personal Rancher does not control or manage shipping services used by Providers.
Perishable Products
Many Providers featured on Personal Rancher offer perishable agricultural products, including meat, dairy, eggs, produce, and other farm goods.
Shipping for perishable items may involve:
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insulated packaging
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dry ice or gel packs
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overnight or expedited shipping
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limited shipping days to avoid weekend delays
Perishable food items are shipped at the sole responsibility of the Provider, including packaging, refrigeration, temperature control, and compliance with applicable food safety regulations.
Users should carefully review each Provider’s shipping policies before purchasing perishable goods.
Shipping Delays
Shipping timelines may be affected by factors outside the control of Personal Rancher, including but not limited to:
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weather conditions
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shipping carrier delays
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seasonal demand
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supply chain disruptions
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livestock processing schedules
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harvest timing
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regulatory inspections or transportation restrictions
Personal Rancher is not responsible for shipping delays or disruptions related to Provider shipments.
Lost or Damaged Shipments
If a shipment is lost, damaged, delayed, or arrives in unsatisfactory condition, customers must contact the Provider directly or the shipping carrier used for the order.
Personal Rancher does not process shipping claims and does not manage shipping disputes between customers and Providers.
Local Pickup and Farm Pickup
Some Providers may offer local pickup, farm pickup, or regional delivery options.
These arrangements are handled directly between the customer and the Provider.
Personal Rancher does not coordinate pickup logistics, schedules, or fulfillment.
International Shipping
International shipping availability is determined by individual Providers and may be subject to additional regulations.
Customers are responsible for understanding any applicable customs regulations, import restrictions, duties, or taxes.
Personal Rancher is not responsible for customs delays or international shipping issues.
Limitation of Shipping Liability
Personal Rancher operates solely as a platform for discovery and connection between users and independent Providers.
Personal Rancher does not package, ship, transport, store, or deliver any products and does not control the shipping practices of any Provider.
To the fullest extent permitted by law, Personal Rancher is not responsible or liable for any shipping-related issues, including but not limited to:
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delayed shipments
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lost packages
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damaged goods
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temperature or refrigeration failures
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shipping carrier errors
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incorrect shipping addresses
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delivery failures
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regulatory restrictions affecting shipment
Any shipping claim, complaint, or dispute must be resolved directly between the customer and the applicable Provider or shipping carrier.
Additional limitations of liability are described in the Terms of Use, which govern use of this Website.
Platform Support
Personal Rancher provides support only for issues related to the functionality of the Website itself.
Questions related to orders, shipments, delivery timelines, or damaged goods must be directed to the applicable Provider.
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Changes will be reflected by the “Last Updated” date shown above.
Continued use of the Website constitutes acceptance of the revised policy.
Contact Information
Yellowstone Freedom LLC dba Personal Rancher USA
Email: info@personalrancher.com
Mailing Address:
1001 S Main St, Ste 49
Kalispell, MT 59901